Frequently Asked Questions

Once you’ve finalized the process of booking, Summerland Apartments will send you a confirmation e-mail where you can see all the details: booking refrence number, client details, telephone number, in and out dates, price, etc.

We will be in touch with you in the days prior to your arrival. We’ll be waiting at the apartment for your check-in and will hand in the keys in person.

Unfortunately, we do not allow animals in our apartments unless they are required due to disability.

Yes. Summerland Apartments can provide you with baby cribs, high chairs and baby bath tubs for free if you ask previous to your booking.

All Summerland Apartments have free wifi connectivity.

All our flats have AC and heating, free Wifi, flat screen TV’s, fridge, microwave, coffee machine, electric kettle, oven, toaster, griddle, ironing board and hair dryer.

They also come equipped with shampoo and hair gel.

We have at your disposal fresh linen, quilts, and towels (not beach towels).

All our apartments include a cleaning service which is included in the final price. If during your stay you need extra cleaning service, please get in touch with us.

If anything comes up we have a round-the-clock phone number you can call (+34) 618 681 002 or also get in touch with or office by calling  (+34) 956 060 100.

Please get in touch with us and we will fix it ASAP.

We have one parking space per flat, except in the  months of July and August. If you need a parking spot on those months, please get in touch inquire about prices.

Please make sure to keep keys on you at all times, as we will have to charge you for a blacksmith if keys are lost or forgotten inside the apartment.

After exiting the building you will find one on the left side in Av. de Sevilla. Please remember to deposit your rubbish in the corresponding container.

Normally there are enough free spots on the street, except in the summer months when it tends to get a bit crowded. We do have subterranean parking – please get in touch to inquire about prices in July and August.

If you wish to cancel your reservation with us, our policy depends on the dates of occupation.

  • 100% refund seven days before the rental period between October 1 and February 28.
  • 0% refund less than seven days before the rental period between October 1 and February 28.
  • 100% refund one month before the rental period between March 1 and September 30 (except July and August).
  • 0% refund less than one month before the rental period between March 1 and September 30 (except July and August).
  • 100% refund forty-five days before the rental period between July 1 and August 31.
  • 0% refund less than forty-five days before the rental period between July 1 and August 31.

If you cancel or modify out of the notification period, or simply fail to show up, Summerland Apartments will keep the total amounts of the reserve.

Yes, there is a minimum stay of 2 nights.

We charge 20% upfront and the rest is paid at check-in.

Our apartments are available for check-in from 16:00 to 20:00. If you with to check-in after 20:00 there is a surcharge of 30€ until 22:00 and 60€ until midnight. You can pay with a credit/debit card or cash at reception.

Check-out time is always before 12:00. If you wish to check-out after please check availability with us, and be advised there will be a surcharge.

You may leave the keys inside the apartment and our staff will get them.

Certainly, if you facilitate your booking reference for your bus or train, we will print your boarding pass.

Yes. Our apartments include fresh bed sheets and towels.

Rates

Our rates vary with the seasons of the year and the duration of your stay.


APARTAMENTO
TEMPORADA BAJATEMPORADA MEDIATEMPORADA ALTA
01-10 al 28-0201-03 al 15-06 / 15-09 al 30-0916-06 al 15-09
1 dormitorio Planta Baja45,00 €50,00 € 55,00 €
2 dormitorios Planta 1ª50,00 €55,00 € 60,00 €
2 dormitorios Planta 2ª52,50 €57,50 €63,50 €
1 dormitorio Planta 2ª45,00 €50,00 € 55,00 €

These prices are for more than 21 nights. You can get in touch with us for more information about our rates at +34 956 060 100 or by email at [email protected]

HOW TO GET TO ROTA

Everything you need to know.

AIRPLANE

From the Jerez de la Frontera Airport (35 minutos).

Airlines that fly into Jerez

Once you’re at the airport you’ve got a couple of options. You can take a taxi which will cost you around 50,00€ (varies slightly depending on weekends, nights, etc.). The return trip is slightly cheaper, it will cost you around 45,00€.

You can also take a Cercanías Train directly from the airport to El Puerto de Santa María Station. It will cost you around 3,50€ and it’s a 10 minute trip (you can buy tickets at www.renfe.es). Once you’re at Puerto de Santa Mária, you’ll have to take a taxi to Rota, which is a 25 minute trip and will cost about 30,00€. On the other hand, outside the train station there is a bus stop next to a bar. You can look up timetables for the buses aTwww.cmtbc.es.

Lastly, and maybe the best option is to move about freely by hiring a rental car. There’s tons of options right at the airport. Once you’re in Rota, you’ll have no problem parking, as our apartments have private subterranean parking year round (except in the summer months).

From Seville (1 hora y 30 minutos).

CAirlines that fly into Seville Airport

The most comfortable way to get to Rota es renting a car at the airport. But if you want more options, there is a bus line that communicates directly with the airport and goes to Sevilla Santa Justa train station. It’s a 15 minute trip and will cost you 4,00€ approximately. Once in Seville Santa Justa, you can take a Cercanías Train to El Puerto de Santa María, where you can follow the steps above.

We don’t recommend you take a taxi from Seville as the cost would be too high.

From Málaga (2 hours and 30 minutes) The best option is to rent a car if you’re traveling from Málaga.

Airlines that fly into Málaga Airport

From Gibraltar (1 hora y 30 minutos) Without a doubt your best option is to rent a car if you’re traveling from Gibraltar.

Airlines that fly into Gibraltar

BY CAR

Traveling by car is the best option available to enjoy en marvelous Cadiz province.

Forget about parking. Summerland Rota has private subterranean parking for free, except in the summer months of July and August.

As to routes to follow, it depends on where you’re traveling from. But if you have a GPS system on your phone or car, just follow the instructions to Calle San Francisco, Nº 6, Rota.

Consult our staff and we will inform you of the best route for you depending on how your trip is.

BY TRAIN

The nearest train stations are:

Jerez de la Frontera (30 Minutes)

El Puerto de Santa María (25 Minutes).

Once you’re there, you can follow the instructions written above to get here either by taxi or bus. You can look up timetables for the buses atwww.cmtbc.es.

Do you have any doubts?

Paul Emile
Paul Emile
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"The apartment is more pleasant, very functional with a simple decoration and good taste, a great clean a large terrace always sunny without vis a vis. The apartment is located in a quiet area, very relaxing. Everything is within walking distance: beaches, shops and restaurants. Note the warm welcome of Antonio and Lucia, who give very valuable advice on the stay and show a hyper reactive availability where necessary. A wonderful experience for me and will appeal to others."
Jorge Vaquero
Jorge Vaquero
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"Excellent experience in the Summerland apartments, very good location, super clean and equipped with all the luxury of details."
Elke Maibenbchar
Elke Maibenbchar
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"We have stayed several times in the apartments of Summerland and it has always been very good. The description of the owner applies in full. All apartments are very clean, well maintained and modern. Everything you need is available for everything else, the owners are always suburb and very helpful. The location is excellent, 200 meters to the beach and 3 minutes to the old town with many nice places. We always liked it we will be back."
Nathalie Saulnier
Nathalie Saulnier
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"The functional and pleasantly quiet apartments have allowed me both to rest and work peacefully. Everything is extremely clean and the decor is fresh and soothing. The internet connection is fast and safe. The welcome of the hosts is particularly warm, attentive and responsive. The vibrant, lively city of Rota is very pretty in its diversity. Very happy with my first vacation, I came back the following year and hope to come many more times."